RepNet — a reply to every review, in minutes, not hours
RepNet is a review-management platform for multi-location and franchise businesses. It collects reviews from Google, Yandex Maps and 2GIS into one feed tied to each branch, and drafts an on-brand AI reply for every review — an apology for the negatives, thanks for the praise, in the review's own language. The responsible manager is alerted in Telegram with negatives prioritized.
What RepNet does
- Collects reviews from Google, Yandex Maps and 2GIS in one place.
- Drafts an on-brand AI reply for every review.
- Flags negative reviews and alerts the manager first.
- Per-branch dashboard: rating, sentiment and response speed.
- Analyzes staff mentioned in reviews — who's praised, who's not.
- Flags reviews that read as astroturfed or templated.
Questions & answers
Which platforms does RepNet collect reviews from?
Google Business Profile, Yandex Maps and 2GIS — all in one feed tied to your branches.
How do the AI replies work?
For every review RepNet drafts a reply in your brand voice — an apology for negatives, thanks for praise, in the review's own language. The manager approves, edits or dismisses.
Does RepNet publish replies automatically?
No. RepNet drafts and stores the reply; the manager controls publishing.
How does RepNet help with negative reviews?
Low ratings are flagged first and the manager gets an instant Telegram alert.
What does the dashboard show?
Rating, sentiment and response speed per branch, plus staff-mention and fake-review signals.