RepNet — a reply to every review, in minutes, not hours
RepNet is a review-management platform for multi-location and franchise businesses. It collects reviews from Google, Yandex Maps and 2GIS into one feed tied to each branch, and drafts an on-brand AI reply for every review — an apology for the negatives, thanks for the praise, in the review's own language. The responsible manager is alerted in Telegram with negatives prioritized.
What RepNet does
- Collects reviews from Google, Yandex Maps and 2GIS in one place.
- Drafts an on-brand AI reply for every review.
- Flags negative reviews and alerts the manager first.
- Per-branch dashboard: rating, sentiment and response speed.
- Analyzes staff mentioned in reviews — who's praised, who's not.
- Flags reviews that read as astroturfed or templated.